Last updated: 4 September 2026.
Best Free Tour is operated by Man Adventure LLC, Tax ID US84-1773165, 7353 S Wood Green Road, West Jordan, UT 84084, United States. Contact: info@bestfreetour.com.
Digital delivery and withdrawal
Where a statutory withdrawal right applies to digital content not supplied on a tangible medium, it is not lost merely because a customer paid or opened a page. Where all applicable legal requirements have been met — including prior express consent to start supply during the withdrawal period, acknowledgement of the resulting loss of the withdrawal right, and the required contract confirmation — the withdrawal right may cease when supply begins.
If those requirements are not satisfied, applicable withdrawal rights remain. Different rules may apply where the purchase is legally classified as a service rather than digital content.
Problems with your purchase
Nothing in this policy excludes remedies for non-delivery, defective or non-conforming content, duplicate charges or other mandatory consumer rights. Contact us with your purchase email, payment reference, date and a description of the problem. Do not send full card details.
How to contact us
Email info@bestfreetour.com. Where you have a right to withdraw, a clear statement identifying your purchase and wish to withdraw may be used. Applicable statutory deadlines and reimbursement rules govern the request.
Partner activities
Tour reservations made with another provider are subject to that provider’s cancellation terms and mandatory law. Our digital unlock purchase is separate.
Your statutory rights remain protected
We do not refuse a statutory withdrawal request solely because you have opened or used the digital recommendation. Any exception must satisfy the requirements of the law applicable to your purchase.